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Adding Team Members to your Account on Fifopay

Adding additional users to Fifopay to administer your account.

  1. To access the Team Members section, click your Organisation Name in the top navigation bar.
  2. This section displays all current users associated with your organisation on Fifopay, along with their login history. To add a new user, click Add a Team Member.
  3. Enter the new user's details, including their full name, email address, and a phone number. A phone number is required because Fifopay uses Multi-Factor Authentication (MFA). Each time the user logs in, a one-time verification code (OTP) is sent to that number.
  4. After saving, the new user will appear in your Team Members list. To send them a login invitation, click the three-dot menu (⋮) next to their name and select Send Invitation. The user will receive an email with a link to set their password and log in.